Q. Where are the masks made?
A. The masks are hand-made locally in Vancouver BC!
Q. Why do you use cotton and linen for your products?
A. Cotton and linen are natural fibres; therefore, making the mask more comfortable and breathable. Additionally, cotton and linen are both naturally biodegradable and recyclable.
Q. Do you do custom orders for the face masks?
A. Yes, please contact me through Instagram, website, or email: [email protected]
Q. When will my mask ship?
A. If the mask is in stock, it will ship within in 1-3 business days. If your mask is a custom order it can take up to 7 business days to be made and then shipped. In case of a lost package, it is the responsibility of the carrier and all inquiries must be directed to the carrier.
Q. Am I able to return or exchange my Era Studios mask?
A. Due to hygienic reasons, returns/exchanges are not accepted. All sales are final.
Q. Are Era Studios' masks NIOSH/FDA approved?
A. No. Era Studios' masks are not NIOSH/FDA approved.
Q. Is there US/International shipping?
A. Yes, however, there is an additional shipping fee.
US=$8CND and $2CND for every additional item.
International=$10CND and $2CND for every additional item.